Refund policy

Return Policy – Nuts and Bees

Last Updated: [16/07/2025]

At Nuts and Bees, we take great care in crafting and delivering high-quality, handcrafted food products. Due to the nature of our items and for health and safety reasons, we do not accept returns or exchanges on any food products.

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❌ No Returns or Exchanges

As our products are consumable, we are unable to accept returns for change of mind, incorrect purchase, or personal taste preferences.

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✅ Damaged or Incorrect Orders

If your item arrives damaged, leaking, or you receive the wrong product:

• Please contact us within 48 hours of delivery at orders@nutsandbees.com.au

• Include your order number and clear photos of the issue

• If approved, we will send a replacement or offer a store credit depending on the situation

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📦 Order Cancellations

Orders may only be cancelled if they have not yet been dispatched. Please contact us immediately if you need to cancel an order.

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🛡️ Our Commitment

We hand-pack each order with care and strive to ensure your experience is smooth and satisfying. If you ever have concerns, don’t hesitate to reach out — we’re here to help.